Category: Rants

  • Goodbye Unifi

    Yesterday I handed in my termination application form and returned my broadband modem to Telekom. I’ve been using Telekom’s Unifi service since I moved in to my current home in 2011 so you could say I was a pretty loyal customer. I never had any problems with the service – my download/upload speeds were good enough for gaming, streaming and torrenting. The network was rarely down – I didn’t have any issues with the service at all.

    So why did I terminate my account? I was happy with my internet service. It was Telekom’s very own marketers that pushed me over the edge. About a month or two ago some dude called me up and told me that because I was a long-time customer, I was eligible for a “cheaper price promo”. I told him that was great, and I was interested in switching to it. But he told me that I couldn’t just switch my account to that new price – I had to cancel my account and sign up for a new account to get this new price point. We got into a debate over how absurd that was and I ended the phone call with him after about 20 minutes without agreeing to take this “promo”. Immediately, I went online to do some research about TM’s current price offerings.

    My plan then was RM179/month for 30Mbps (which was supposed to be upgraded to 100Mbps for free this year but due to my condominium’s network cable limitations, it wasn’t going to happen) – a plan that they don’t offer anymore (you have to Google to get to this page, it’s not even linked from their homepage – why is it still up?). If you check their website, they currently offer: RM129/month for 100Mbps (unlimited) or RM79/month for 30Mbps (limited to 60GB a month). This meant that I was paying an extra RM50/month for my current plan. Now, who in their right mind would want to do that?

    My 2-year contract had already long expired – couldn’t they have just reduced my monthly fee to match the current price? Why did I have to cancel my account and sign up for a new one just to pay the correct price? They aren’t selling my old price plan anymore, it doesn’t make any sense that I have to keep paying for it since I was no longer bound to a contract.

    I wrote them a lengthy email about my situation and they didn’t answer my question. They kept harping on the fact that I had to cancel my account to get the correct price. They marketed this ‘new’ price as a promotion. How the fuck is it a promotion if it is just the correct price for a service I’m overpaying for? If I had to guess, they probably wanted me to commit to another 2-year contract, or they wanted me to contribute to their number of sign ups for the year.

    Since Telekom wanted me to cancel my account anyway I decided it would be a good time to give Time a shot. I signed up for an account over one afternoon at Seng Yip’s house (the sign up process is a stupidly simple and quick process, big props to Time for making the transition so easy) and scheduled a date for them to come over. That day was yesterday and after successfully upgrading to Time, I drove to the Telekom center nearby my house to terminate my account.

    I hope Time lives up to its reputation – based on my friends’ experiences I’ve made the right choice (and for the past 24 hours I’ve been very very pleased with it). When the billing date comes around, I’ll be happy with the lower price and the fact that I won’t be charged for a service I never use (looking at you HyppTV).

    Also, this switch comes one year after I shut down a Time telemarketer almost a year ago. Does this mean his call worked?

  • Stop Hacking My Blog, Man

    It’s been a while since my blog was last hacked. This time it was more subtle – there was some malware causing redirection shenanigans leading people to other sites instead and set off Chrome’s unsafe site warnings. I thought I solved it by creating a new copy of my blog (and losing my old theme in the process) and deleting all my old files. I changed my passwords and installed some security plugins. It’s been fine for the most part and everything seemed okay for a while. But over the past few days I’ve had malware warnings again and notifications about failed logins and files being uploaded to my blog.

    Obviously something is up but I have no idea what. I deleted and restored the files on my blog and everything seems okay again. Today I enabled 2 factor authentication. Hopefully that solves the problem. Because if someone else is getting in without my knowledge, I don’t know what else to do. My web host can’t seem to offer any solutions either, claiming that it’s probably a WordPress issue and that I should create my own CMS or switch to an alternative – something I wouldn’t mind doing if it wasn’t so much of a hassle.

    WordPress makes blogging so easy and I’ve got everything setup the way I want it. If I were to move the blog to another service, it would break ALL the internal links on my site. Not a good idea, obviously. But if I keep getting attacked, I don’t see an alternative. Maybe go back to blogger or have my site hosted on wordpress.com – which would be terrible. If anyone has any solutions, I’m all ears. But for now, I hope 2FA is good enough.

    Also, I don’t understand why hackers would want to target my site. I honestly have zero traffic – I max out at around 30 visitors a day, usually it’s less than 5 people. Nobody shares my articles besides myself. The only ones that have any traction are posts about my Vortex Core and Whorecraft review (I kid you not, I get search results for it almost every month – unfortunately the images don’t even load anymore because I wiped my web space, also it’s such a shitty review, it doesn’t do the movie any justice).

    But back to why I’m targeted. I know it’s the result of random attacks – hackers sniffing sites on the internet, finding those with weak security and injecting malware into them. They don’t care that I’m just another blogger with nothing important to say – to them I’m just another conquest (if you can even call it that). They’ll take what they can get to increase their botnets. Hopefully none of my readers are daft enough to fall for fake links (trust me, you won’t find singles in your area clicking those shady links).

    Even though these words will fall upon deaf ears, I just hope they will leave me be. Trying to get rid of malware is exhausting. There’s only so much effort I want to put into maintaining this site. The whole reason I’m using WordPress is because it’s free and isn’t supposed to be high maintenance. Please exclude me from your attacks.

    In other news, I’ve been slowing down my writing recently. I have either been too busy to write or not bothered to write when I have the time. I think it’s because I found the quality of my writing going down. If I want to put something up, it should at the very least be worth my reader’s time. Not that any of us gain anything from it. Time is a limited resource after all.

  • Too Young To Die

    “Oh, he/she was so young.”

    What is that supposed to mean?
    Is there an age we’re supposed to die at?

    Is any age ever a good age to die?
    Can someone be too old to die?
    Or is that just the default response for someone to say whenever they find out the age of someone who passed away?

    Isn’t it all relative? What if the person who passed away did everything he/she ever wanted to do before passing away? Would that a good age then?

    What if they didn’t die, and spent the rest of their life accomplishing nothing else. Would they be at a better age to die then?

    If someone was too old, would the correct response be “I guess his/her time was up”?

    There’s no right age to die.
    People just die.

    “I’m sorry to hear that.” is sufficient.

    There’s really no need to add anything else. It doesn’t make people feel any better. Really.